FAQs
Frequently Asked Questions
How is AI integration different from AI automation?+
AI automation starts with a workflow to automate. AI integration starts with an existing product or system that needs model, retrieval, or agent capabilities added safely. The work overlaps, but the architecture and buying decision are different.
Can you integrate AI into an existing SaaS product?+
Yes. We work within the existing authentication, tenant, data, billing, and API boundaries rather than treating the AI feature as a separate demo application.
How do you control hallucinations and unreliable output?+
We combine scoped retrieval, structured-output schemas, validation, evaluation datasets, explicit fallbacks, and human review for actions where an incorrect result has meaningful cost.
Do we have to commit to one model provider?+
No. We select providers based on quality, latency, cost, privacy, and operational requirements. We add abstraction or fallback only when the expected benefit outweighs the extra system complexity.
Can an AI agent call our internal or third-party APIs?+
Yes, with narrow tool definitions, least-privilege credentials, input validation, audit logs, and approval gates for actions that should not run autonomously.